IRM is a multi-user server, software, peripheral and problem ticketing system.
You can also view and post jobs if you have a problem with a resource.
Helpdesk staff get many questions - many of which are repeated many times.
A FAQ, which is a list of frequently asked questions - and their answers,
intends to provide a quick and easy way to help you get an answer to a question.
If your query isn't in this list, feel free to post a request for help.