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IRM

IRM is a multi-user server, software, peripheral and problem ticketing system. You can also view and post jobs if you have a problem with a resource.

Frequently Asked Questions

Helpdesk staff get many questions - many of which are repeated many times. A FAQ, which is a list of frequently asked questions - and their answers, intends to provide a quick and easy way to help you get an answer to a question. If your query isn't in this list, feel free to post a request for help.

Request help

You can request help without logging in to IRM. To do this you need to select the appropriate department, click the Help button below and then follow the instructions. Your request will be filed under the user name of guest so you will need to ensure that the contact information is correct if you wish to receive updates and keep in touch with the helpdesk.